Assam Power Distribution Company Ltd

Assam Power Distribution Company Ltd (APDCL)

Company Profile: 
  • Incorporated on the 23rd day of October, 2009 as a public limited company.
  • Wholly owned by the Govt. of Assam.
  • Undertake the electricity distribution, trading, supply in the state of Assam or outside in accordance with provisions of Applicable Law and all activities ancillary or appurtenant thereto.
 
Mandate of the Company:

The Company, Assam Power Distribution Company Ltd. was incorporated on the 23rd day of October, 2009 as a public limited company wholly owned by the Government of Assam. The ultimate object of the Company is to undertake the electricity distribution, trading, supply in the state of Assam or outside in accordance with provisions of Applicable Law and all activities ancillary or appurtenant thereto.

The main purpose of forming the Company was to take over, manage and operate the electricity distribution system, assets, liabilities, undertaking of the Assam State Electricity Board (ASEB), as may be transferred to it pursuant to a notified transfer scheme in terms of Part XIII of the Electricity Act, 2003. Subsequently, the Government of Assam notified the provisional transfer scheme vide Gazette notification bearing no. PEL. 151/2003/Pt./165 dated 10th December, 2004 as well as the final transfer scheme vide Gazette Notification PEL.151/2003/Pt./349 dated Dispur, the 16th August, 2005 under the Electricity Act, 2003 transferring the various assets, liabilities etc. of the ASEB to the Company.

The main object of the company is to develop, maintain and operate power distribution system in the state of Assam.

Vision of the company:

” To be the catalyst for Holistic Growth of the State of Assam by powering Agriculture and Industry ; lighting homes – rural and urban & generating internal resources for continually improving Technology & Delivery System to induce Customer Delight “

Mission of the company: 

Our Commitment is to make Assam Power Distribution Company (APDCL) the pride of ASSAM. According to the employees think that the following 15 KEY TASK AREAS should be undertaken to achieve Our Mission
  • To make power available 24X7
  • Minimum load shedding
  • Active consumer engagement
  • Setting up centralized customer care center
  • Reduction of AT&C losses
  • Strengthening electrical network infrastructure
  • Increasing electricity generation capacity by harnessing renewable power
Consumer Care:


Online Bill Payment of APDCL 

Procedure for Online Bill Payment Through www.apdcl.gov.in
Consumers can pay electricity bill through www.apdcl.gov.in web portal by
adopting following two procedures:- 

1. Instant Bill Payment 
2. By Logging-In to user Account (For Registered users only) 



1. Instant Bill Payment 

  • Click on the Instant Bill Payment button on the My Account section at
    the home page of www.apdcl.gov.in as shown below:-

  •  A screen appears as shown below:- 

  •  Here the consumer has to enter Consumer Account Number (11-digit) as
    shown in the New Bill Layout. 

  •  If a consumer gets a bill with Old Bill Layout, the consumer has to enter
    the Consumer Number (12-digit). 

  • After entering the Consumer Account Number, Click on the “Next”
    button. 

  •  Un-registered consumers have to enter a valid e-mail address each time
    they intend to pay bills online. (Kindly note that the consumer shall allow
    mails from apdcl.gov.in as a ‘safe sender’ in their mailbox in order to
    receive payment receipt in their inbox.) 

  •  Registered consumers need not enter their e-mail address. The system
    will automatically display the respective e-mail address of the consumer
    which they have provided during the time of registration. 
  •  Please note that Pop-Ups are allowed for www.apdcl.gov.in in the
    browser that the consumer is using. 

  •  Select the Check box corresponding to the Invoice and Click on the
    “Next” button. 

  •  Click on the “Pay” button. It will re-direct to www.billdesk.com, our
    payment gateway for online payments. 

2. By Logging-In to user Account (For Registered users only) 

  • To Log-In to the user account, consumer must register themselves. 

  •  Click on the Register Here button on the My Account section at the
    home page of www.apdcl.gov.in as shown below:- 

  • The User Registration Form appears 
  •  Enter the 11-digit Consumer Account Number and Click on the
    “Continue” button. The User Details part of the User Registration Form
    appears. 

  •  Enter relevant data and click on the “Submit” button (Kindly note that
    the consumer shall allow mails from apdcl.gov.in as a ‘safe sender’ in
    their mailbox in order to receive mails in their inbox). On successful
    submission, a system generated Password is sent to the user specified Email/Mobile
    Number. 
  •  Registered users can Log-In to the User Account with the 11-digit
    Consumer Account Number as the Username and the Password received
    in the user specified E-mail/Mobile Number. 
  •  Upon login, the user can change the password of own choice. 
  •  Password must contain lower case letter, upper case letter, number &
    between 8-20 characters. 

  •  Registered consumers can: 

  1.  View Account Information 
  2. View Bill Summary 
  3. View Consumption History 
  4. Update Profile Information 
  5. View Payment History 
  6.  Pay Bills Online 
  • If a registered user forgets the password, there is a provision to reset the
    password. Click on the Forgot Password button on the My Account
    section at the home page of www.apdcl.gov.in as shown below:- 
  •  The following screen appears:- 

  •  Enter the 11-digit Consumer Account Number and click on the “Check”
    button. The following screen appears:- 

  • Enter relevant data and click on the “Submit” button. On successful
    submission, a new system generated password is sent to the user
    specified E-mail/Mobile Number.


Contact Details of Assam Power Distribution Company Ltd (APDSL)-

 For queries regarding online payment, please mail to support@apdcl.gov.in