Registered users can lodge a complaint against the insurance companies through the Integrated Grievance Management System of Insurance Regulatory and Development Authority. The policy holders can file complaints and track its status as well. Users have to register themselves to avail this online service.
Click here to download Complaint Registration Form
Fill and send the Complaint Registration Form along with any letter or enclosures, if felt necessary, by post or courier to:
The General Manager, Consumer Affairs Department – Grievance Redressal Cell, Insurance Regulatory and Development Authority of India (IRDAI) 3-5-817/818, United India Towers, 9th Floor, Hyderguda, Basheerbagh, Hyderabad – 500 029