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Online application filing of New Service Connection /Addition or Reduction of Load in respect of LT service connection in TamilNadu

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TAMIL NADU GENERATION AND DISTRIBUTION CORPORATION LTD.

 (Abstract)
****

Electricity – Online application filing of New Service Connection /Addition or Reduction
of Load in respect of LT service connection (except hut and agriculture) through Web
Portal – Guide lines and process flow communicated for implementing in entire Tamil
Nadu – Reg. 
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TANGEDCO Proceedings to implement the e-filing for LT New Service Connection (NSC) / Addition or Reduction of Load through web-portal under RAPDRP
scheme was issued vide reference (1) cited above.

2. Now, the CMD/TANGEDCO has approved the online application filing of LT New
Service Connection (NSC) / Addition or Reduction of Load (except hut and agriculture)
applicable to entire Tamil Nadu. With this online application filing process, it has been
proposed to completely automate the processing of applications with all functionalities
right from application registration to effecting of service connection, including
estimation & processing and GIS Updation (wherever applicable in TANGEDCO), etc.
3. In view of the above, the TANGEDCO Proceedings issued vide reference (1) cited
above is cancelled and the new procedure to be adopted and the process flow for
handling the New Service/ Additional/ Reduction of load applications to implement the
online application filing facility is given below:
  1. The applicant has to open the TANGEDCO’s web-portal
    (www.tangedco.gov.in)
  2. The applicant has to select the type of application and fill in the required
    details as per the type, say new service/ load addition/ load reduction, with
    other details such as name, address, mobile no., e-mail id etc..
  3. The applicant has to attach the self certified scanned copy of the supporting
    documents as prescribed in the Tamil Nadu Electricity Distribution Code and
    upload them through the web portal.
  4. The applicant has to submit the application and additional forms as the case
    may be as per the provisions in the TNE Distribution Code after filling up the
    details over web along with uploaded supporting documents.
  5. On submitting the application, the ‘Acknowledgement cum Demand Notice for
    Registration Fee’ would be generated along with the ‘Application Reference
    Number’
  6. Web links to print the submitted application form and ‘Acknowledgement cum
    Demand Notice for Registration Fee’ would be provided in the portal.
  7. The ‘Acknowledgement cum Demand Notice for Registration Fee’ inter-alia
    would contain the message that the registration charge shall be paid within 3
    days from the date of submission of online application through the
    TANGEDCO URL https://www.tnebnet.org/awp/login. The applicant may pay
    the registration fee online subsequent to the online submission of application.
  8. As soon as the applicant pays the necessary registration charges over the
    web, the application would be registered immediately and necessary
    Registration Number would be generated. In addition to that, the registration
    details would also be sent to the consumer’s email id/cell phone number
    provided by him.
  9. On successful submission of application along with the documents through
    web and payment of registration charges, it would be listed as a ‘Pending
    Application Received Through Web Portal’ for further processing.page2image17432
  1. On receipt of soft copies of applications and documents through web, they
    would be scrutinized by the officer concerned and further process would be
    initialized through the software, say verification process so that it would be
    completed within 3 working days from the date of payment of registration fee.
    If the application received does not pertain to the section as mentioned by the
    applicant, the officer concerned who received the application shall forward the
    same to the appropriate section immediately without any delay.
  2. During verification process of the application and documents, if any
    discrepancies are noticed, then the details of the discrepancies would be
    entered in the system by the officer concerned and a notice would be
    generated to intimate (through e-mail/SMS etc.) the applicant about defects
    during the next 3 working days.
  3. The defective application received through the web would be listed for editing
    and uploading of relevant documents by the web portal user using the
    application reference number.
  4. After attending the discrepancies, the soft copies of the documents can be re-
    submitted by the web portal applicant for further processing.
  5. However, if the documents are not re-submitted through web after
    rectification of defects within the 7 working days from the date of receipt of
    intimation about defects, the application would be listed for cancellation
    manually by the concerned authority with intimation to the applicant through
    notice/e-mail/SMS etc.
  6. In case of LT industrial application, if the soft copies of the application along
    with documents received through web are in complete shape in all aspects,
    the applicant would be informed by the officer concerned through notice / e-
    mail / SMS etc. to submit the hard copies of the application along with
    documents within 3 days. On verification the hard copies of the application
    along with documents, the applicant would be informed by the officer
    concerned through notice / e-mail / SMS etc. to pay the EMD within 3 days.
    The EMD shall be paid by the applicant through the TANGEDCO URL
    https://www.tnebnet.org/awp/login. If the EMD is not paid within 3 working
    days, the application is liable for cancellation with intimation to the applicant
    through notice/e-mail/SMS etc.
  7. If the soft copies of the application along with documents received through
    web are in complete shape in all aspects, in case of mere service connection,
    estimate shall be prepared and sanctioned within 3 days from the date of
    receipt of soft copies of the application along with documents in complete shape. In case service connection involves extension/improvement, estimate
    shall be prepared and sanctioned within 15 days from the date of receipt of
    soft copies of the application along with documents in complete shape. The
    applicant would be informed through notice / e-mail / SMS etc. to pay the
    estimate and other applicable charges with due date of payment.
  1. The estimate and other applicable charges shall be paid by the applicant
    within 15 days from the date of receipt of notice / e-mail / SMS etc. through
    the TANGEDCO URL https://www.tnebnet.org/awp/login.
  2. On a specific request of the applicant, the Superintending Engineer/Chief
    Engineer of the concerned Distribution Circle/Region in exceptional deserving
    cases may grant additional 30 days permission to the Consumer for making
    payment of estimate and other applicable charges. The time schedule
    prescribed in the TNERC DSOP Regulation will start from the date of receipt of
    application through web along with other necessary documents in complete
    shape. The time taken by the Consumer to remit the prescribed charges
    (Registration charge/EMD/Estimate and other applicable charges) from the
    date of receipt of Demand Notice will not be covered in the above time
    schedule.
  3. Priority for effecting New Service/ Additional/ Reduction of load would be
    considered on payment of necessary Estimate and other applicable charges by
    the consumer.
  4. The completion certificate to the special and multi-storied buildings in the
    CMDA jurisdiction shall be obtained before effecting service connection.
  5. No hard copies of the application with hard copies of documents need be
    submitted (by the applicant) for service connection to Domestic applications.
    The online application can be treated as signed copy and no need for a
    separate signed copy and the online application shall be treated as the
    Agreement.
  6. In case of special buildings, multi-storied buildings, industrial, commercial
    buildings and other category of services (such as educational institutions, etc.)
    except the domestic category mentioned in para 3.21, the hard copies of the
    signed application and self certified documents shall be obtained before
    effecting supply.
  7. The OTR/RTR forms shall be made available in the online and the applicant in
    respect of Domestic category shall fill the required details in the OTR/RTR and upload the same through web portal. Online submission of OTR/RTR can be
    treated as deemed signed copy.
  1. In case of special buildings, multi-storied buildings, industrial, commercial
    buildings and other category of services (such as educational institutions, etc.)
    except the domestic category mentioned in para 3.23, OTR/RTR shall be
    prepared and got signed from the consumer while effecting service
    connection.
  2. In all the cases, OTR/RTR No. may be entered in the new service connection
    module for successful completion of effecting new service connection /
    addition/reduction of load as the case may be.
4. The above procedure of online application filing of New Service Connection
/Addition or Reduction of Load applications in respect of LT service connection (except
hut and agriculture) may be implemented in entire Tamil Nadu.

(BY ORDER OF THE CHAIRMAN CUM MANAGING DIRECTOR)
Sd/- dated 04-08-2016

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